Infobird Co. Ltd. (NASDAQ:IFBD) Stock Jump Big: How Far Can it Go?
Infobird Co. Ltd. (NASDAQ:IFBD) soared 23% after announcing that a leading Chinese fintech company has become the latest client to implement the company’s latest Intelligent Quality Inspection SaaS.
The company offers innovative AI-powered customer engagement solutions to companies looking to enhance end-to-end user experience. The latest Intelligent Quality Inspection SaaS helps companies enhance productivity and strengthen customer service teams. Just like Zendesk (NYSE: ZEN) and Cloopen Group Holding (NYSE: RAAS), the company also offers Omni-channel client support, intelligent text/voice chatbots, and AI-driven telemarketing.
The Intelligent Quality Inspection SaaS has been trained for quality inspection, and it employs AI in analyzing customer service performance via factors such as professionalism, service processes, and compliance. Most importantly, the system can identify mistakes from customer service agents and data used in enhancing training practices and customer engagement. The fintech used Inforbird solution and realized that inspection personnel used by the fintech’s customer service reduced to 80, leaving others to address other issues. So in the coming days, IFBD is a stock to watch.
Market Reaction:
On Wednesday, IFBD stock soared 23% at $2.49 with more than 5.02 million shares, compared to its average volume of 2.09 million shares. The stock has moved within a range of $2.8800 – 3.6400 after opening the trade at $2.91. Over the past 52-week, the stock has been trading within a range of $2.7500 – 11.2500.
