Amazon.com Inc. (NASDAQ:AMZN) Expands In-Garage Delivery Service To 4,000 Cities In The US

Amazon.com Inc. (NASDAQ:AMZN) is expanding its Key by Amazon in-Garage Delivery service to over 4,000 cities across the US for its Prime Members. Some of the cities include are New York, Chicago, Los Angeles, Dallas, Washington DC, Houston, Boston, Phoenix, Atlanta and Philadelphia among other nearby cities.

In-Garage Delivery service expanded to other cities

The company has made shopping convenient in several ways, but last-mile delivery has been challenging, and the expansion of the Key service is a move aimed at addressing the challenge. This is a way of ensuring packages can be delivered even when the customer is not at home or when they are unreachable. Amazon said that the package would be available to Prime members having MyQ garage door opener that delivery drivers can access.

In addition to the announcement, the e-commerce giant is also introducing in-garage grocery delivery available for groceries purchased at Whole Foods and Amazon Fresh. Currently, the service is available in Chicago, Los Angeles, Dallas, Seattle, and San Francisco. The company plans to expand the feature to other cities across the US soon.

Amazon to access customer’s garage through MyQ Smart Garage Hub

Prime members need to have MyQ-compatible garage door opener or hub which makes doors Key compatible from LiftMaster or Chamberlain to enjoy the service. Interestingly, for one to see a video of the delivery, they will require a smart home camera from LiftMaster or Ring to see their deliveries in real-time. Users can use the Key app to monitor the status of their garage door remotely.

The service first launched in 2019, and it seems it is a way of sweetening Prime member’s deal when they subscribe. The e-commerce retailer continues to explore a way to get more people to pay for Prime Membership. Currently, Prime subscribers receive access to Prime Video and also get discounts for purchases at whole Foods. Most importantly, the more services the company adds, the more it enhanced its dominance in online shopping keep consumers locked into its space.